Changing or Cancelling an Order:
Need change something about your order or just want it canceled? You can ask us (by Email Only) to change the items on your order, update an address or payment method, or just cancel it. Customer Service will get back to you by email within one business day regarding your request. Only orders that are still in status “Pending” or “Payment Verification” can be altered or canceled. If your order has already moved to a different status, you won’t be able to alter it or cancel it. In some cases, Order cancellation may attract 5% bank charges depending on the payment methods used by the customer. (It is because most payment gateway providers collect their Commission even though the order canceled and refunded.). Due to the nature of the products, we are selling and our strict quality policy, we are unable to offer order cancellation and return without a valid reason. SUPER DEBUG reserves the right to take the final decision on all refund requests.